How Do I Restore My Soil Augers?

Soil Auger Restoration Process

  • Preparation: Make sure all augers are thoroughly cleaned and decontaminated to remove soil and debris before shipping. This helps us begin repairs promptly and prevents contamination or delays.

  • RMA Request: Contact our friendly team to request a Return Merchandise Authorization (RMA) number.

  • Shipping Guidelines: Once you've obtained your RMA number, securely package the augers and ship them using your preferred carrier. Clearly display the RMA number on the package for smooth processing. Note: We aren't liable for shipments received without a valid RMA number.

  • Inspection & Repair: When your augers arrive, we'll inspect them. If they're repairable, they'll enter our restoration process.

  • Timeline & Billing: Restoration turnaround is typically one to two weeks. Once completed, we'll reach out to arrange payment.

  • Return Delivery: Restored augers will be shipped back via UPS® Ground, at your expense.