---
title: How Do I Restore My Soil Augers?
description: Restore your soil augers with our step-by-step process. Request an RMA, ship cleaned augers, and receive repairs with a typical one to two week turnaround.
---

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# How Do I Restore My Soil Augers?

- **Preparation:** Make sure your augers are thoroughly cleaned and decontaminated to remove soil and debris before shipping. This helps us begin repairs promptly and prevents any contamination or delays.
- **RMA Request:** [Contact our team](https://www.ams-samplers.com/contact-us/) to request a return merchandise authorization (RMA) number.
- **Shipping Guidelines:** Once you've received your RMA number, securely package your augers and ship them using your preferred carrier. Clearly display the RMA number on the package for smooth processing. ***Note:** We aren't liable for shipments received without a valid RMA number.*
- **Inspection & Repair:** When they arrive, we'll inspect them. If they're repairable, they'll enter our restoration process.
- **Timeline & Billing:** Restoration turnaround is typically one to two weeks. Once they're ready, we'll contact you to arrange payment.
- **Return Delivery:** We'll ship them back via UPS® Ground at your expense.

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