How Do I Restore My Soil Augers?

Preparation: Make sure your augers are thoroughly cleaned and decontaminated to remove soil and debris before shipping. This helps us begin repairs promptly and prevents any contamination or delays.

RMA Request: Contact our team to request a return merchandise authorization (RMA) number.

Shipping Guidelines: Once you've received your RMA number, securely package your augers and ship them using your preferred carrier. Clearly display the RMA number on the package for smooth processing. Note: We aren't liable for shipments received without a valid RMA number.

Inspection & Repair: When they arrive, we'll inspect them. If they're repairable, they'll enter our restoration process.

Timeline & Billing: Restoration turnaround is typically one to two weeks. Once they're ready, we'll contact you to arrange payment.

Return Delivery: We'll ship them back via UPS® Ground at your expense.