---
title: Why Isn’t My Coupon Code Working?
description: Coupon codes must be entered at the time of online checkout. Coupon codes can’t be applied to previously placed orders or combined with other offers.
---

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# Why Isn’t My Coupon Code Working?

If you receive a coupon code, please note that not all products qualify for discounts. Discounts apply only to select items, and the coupon code must be entered at the time of online checkout to take effect. Coupon codes can’t be applied to previously placed orders or combined with other offers.

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